Privacy Policy

Effective Date: 27/06/2025

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or use our car rental services through this website or other communication channels.

By using our services, you consent to the practices outlined in this Privacy Policy.

1. Information We Collect

We may collect the following personal information from you:

Contact Details: Name, phone number, and email address.
Driver Information: Driver’s license details and age to meet our rental requirements.
Payment Information: Credit/debit card details for reservation and security deposit.
Rental Details: Pick-up and drop-off dates, selected vehicle, rental duration, and any additional services.

2. How We Use Your Information

We use the information you provide to:

Process reservations and rental agreements.
Verify eligibility to rent (e.g., valid license and age requirements).
Secure a credit card hold for damage deposits.
Contact you with updates about your rental or to provide customer support.
Comply with legal obligations and insurance requirements.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

Payment processors to handle your transactions securely.
Insurance providers in case of an accident or damage claim.
Law enforcement or other authorities as required by law, especially in the event of a reported accident or legal issue.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purpose for which it was collected, including legal, accounting, and reporting obligations. Payment card information is not stored beyond the rental period unless needed for refund processing or claims related to the rental.

5. Security

We take reasonable measures to protect your information from unauthorized access, loss, misuse, or alteration. All credit card transactions are processed securely, and access to personal data is limited to authorized personnel only.

6. Your Rights

You have the right to:

Request access to or correction of your personal data.
Withdraw consent to use your information (note this may affect your ability to use our services).
Request the deletion of your personal data, where applicable.

To exercise these rights, please contact us using the details provided below.

7. Cookies and Website Tracking

Our website may use cookies or tracking tools to enhance user experience and analyze web traffic. You can control cookie settings through your browser preferences.

8. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data, please contact us:

Phone: 246-249-3623
Office: Ebenezer, St. Philip, Barbados